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DeBN FAQs

  • When can I enroll in Debtor Electronic Bankruptcy Noticing (DeBN)?

    A debtor can enroll in DeBN at any time during the pendency of their case. A debtor may also request deactivation of their account at any time.

  • When is email sent?

    Email will be sent by the Bankruptcy Noticing Center (BNC) in the evening on the same day a notice or order has been issued by the court in your case.

  • Will I receive all documents via email?

    No. Only notices and orders that have been issued by the court and sent through the Bankruptcy Noticing Center (BNC) for service to you will be delivered via email. All other parties such as the trustee and creditors will continue to serve documents to you either via U.S. Mail or as required by court rules.

  • Can I request receipt of notices and orders that have been issued by the court both via email and U.S. Mail?

    No. Notices and orders that have been issued by the court can only be sent by email or U.S. Mail – not both.

  • Can others see my email address?

    Your email address will not be shown on the caption of the case docket. The Bankruptcy Noticing Center (BNC) Certificate of Mailing that is filed in your case will reflect your email address if the order or notice was emailed to you. A Certificate of Mailing must include the party’s name and the address where they were served.

  • I accidentally deleted an email. Can the notice be resent to me?

    No. Neither the court nor the Bankruptcy Noticing Center (BNC) can resend notices or orders that have been issued by the court. If you accidentally delete a notice or order issued by the court, you should contact your attorney or you may contact the clerk’s office for further guidance about how to obtain a copy of the notice or order issued by the court.

  • I filed jointly with my spouse. Do we both have to request Debtor Electronic Bankruptcy Noticing (DeBN)?

    No. Each debtor in a joint case can decide how they want to receive notices and orders issued by the court. Only the debtor that files the request to activate will receive notices and orders issued by the court through email, the joint debtor will continue to receive notices and orders issued by the court via U.S. Mail.

  • I filed jointly with my spouse. Can we both use the same email address?

    Yes. Each of you will have your own Debtor Electronic Bankruptcy Noticing (DeBN) account. Separate email will be sent to each of you at whatever email address was used to register for DeBN.

  • What should I do if I change my email address?

    You should immediately file with the court an updated Debtor Electronic Bankruptcy Noticing (DeBN) Request form. After the court has processed your request, you will receive an email from the Bankruptcy Noticing Center (BNC) at both your old and new email addresses advising you that your DeBN account has been updated.

  • What should I do if I move?

    You or your attorney should file a notice of change of address with the court. The clerk’s office will make the necessary changes to both your bankruptcy case and your Debtor Electronic Bankruptcy Noticing (DeBN) account. You will then receive an email from the Bankruptcy Noticing Center (BNC) advising you that your DeBN account has been updated.

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