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Why did I stop receiving notices and orders that have been issued by the court via email?

Type: 
DeBN FAQ
Answer: 

There are a few reasons why this may have occurred, including:

  1. If your name and address in your case does not match the address in your Debtor Electronic Bankruptcy Noticing (DeBN) account, notices and orders that have been filed by the court will be delivered to you via U.S. Mail. If you recently filed a change of address with the court and did not receive an email from the Bankruptcy Noticing Center (BNC) advising you that your DeBN account was updated, please contact the clerk’s office for assistance.
  2. Your DeBN account may have been disabled due to an email bounce-back (undeliverable mail). If your account has been disabled, you will begin receiving notices and orders that have been issued by the court through the U.S. Mail. If this occurred and you wish to reactivate your DeBN account, you must file an updated request form.

Contact the clerk’s office with any questions about the status of your DeBN account.

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